Yes, automatic updates are available for each add-on. In order to receive updates a valid license key is required. You’ll receive updates for as long as your license key is valid.
Do you offer support for purchased plugins if I need help?
Yes. A valid license key is required to use our support platform to contact us for help. See our support policy for more details on what kind of support we provide.
How do license keys work?
After purchasing a plugin you’ll receive a license key via email. You can also find your license key into your account page. The key can be activated from your WordPress dashboard’s plugin page. License keys can be activated and deactivated and transferred from a site to another.
Do I need to renew my license?
Your license is valid for one year from the purchase date. You need an active license key for continued access to automatic updates and support. License keys automatically renew after 1 year.
What if I don't want to subscribe?
Your subscription can be canceled at anytime after purchase. Once cancelled, your license key will not renew automatically and will expire on the expiration date. Once expired, you will no longer receive automatic updates or have access to support. You may manually renew your license at any time to reactivate your subscription.
Can I cancel my subscription?
Yes, your subscription can be cancelled at any time from your account page. You will retain access to support and updates until your license key expires, 1 year from the purchase date.
Can I still use the plugin when my licence expires?
Yes, you can still use the plugin in its full capacity even after your licence expires. However, you will no longer be able to receive updates or support for the plugin.
Do you offer refunds?
Yes, if you decide within 30 days of purchase our plugin is not for you, we’ll happily refund you in full. Please see our refund policy for more info.